Accessibility Statement for Flowers Wallington

Our Commitment to Accessibility for All Customers

At Flowers Wallington, our goal is to make every aspect of our online flower ordering experience inclusive and accessible to everyone. We believe that all customers in Wallington, including those with disabilities, should be able to browse, shop, and order flowers online with ease. That is why we have taken significant steps to meet recognized accessibility standards and provide an enjoyable experience for all users.

WCAG 2.1 AA Compliance

Flowers Wallington is developed with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level in mind. These guidelines are internationally recognized and set the benchmark for digital accessibility. By striving for WCAG 2.1 AA compliance, we aim to remove barriers and ensure that our website is usable for individuals with a wide range of abilities and needs, including those who may use assistive technologies.

Screen Reader Compatibility

We understand how crucial screen reader compatibility is for many customers. Our website is designed and coded to be compatible with leading screen reader software. This consideration ensures that visitors who are blind or visually impaired can navigate our pages, access product descriptions, and complete flower orders all without unnecessary obstacles. All critical images and functional elements include meaningful alternative text so that screen readers can communicate the information effectively.

High Contrast Design & Visual Accessibility

Good contrast and clear visual design are vital for many users, especially those with low vision or color blindness. Flowers Wallington features a high contrast design to make text, buttons, and graphics stand out clearly against their backgrounds. We use readable fonts, avoid reliance solely on color to convey information, and maintain a clean layout so that every customer in Wallington can confidently order flowers online.

Continuous Improvements & User Feedback

Accessibility is an ongoing journey at Flowers Wallington. We conduct regular audits of our website using both automated tools and manual testing. Whenever possible, we seek feedback from users who rely on assistive technologies or have specific accessibility requirements. Your experience is invaluable, and we continuously look for opportunities to enhance our site so that it works for everyone.

Contacting Us About Accessibility Issues

If you ever encounter barriers or have suggestions for improvement regarding the accessibility of Flowers Wallington, we welcome your feedback. Our team is dedicated to addressing accessibility issues promptly and ensuring every customer can use our site effectively. Please reach out through our contact details provided on the website's Contact page. We appreciate your input as it helps us fulfil our commitment to accessible online shopping for all Wallington customers.

Accessibility Means Easy Online Flower Ordering for All

We believe that accessible design benefits everyone. By removing obstacles and promoting inclusion, we make it effortless for all customers to order Flowers Wallington online, regardless of ability or technology preference. Thank you for choosing us for your flower needs, and for supporting our efforts to provide an accessible digital experience to the entire Wallington community.